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OpenAI: GPT-5.1 GEO Ranking for Enterprise Service Management

See how OpenAI: GPT-5.1 ranks and recommends products in Enterprise Service Management

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What OpenAI: GPT-5.1 Says

#1
“Atlassian Jira Service Management (JSM) **Position in market** Rapidly growing ITSM/ESM player, particularly strong in tech-centric and agile organizations.”
Rank: #2.01 mentionpositive
#2
“BMC Helix ITSM & Business Workflows **Position in market** Longstanding enterprise ITSM leader with strong ESM ambitions, particularly in large enterprises.”
Rank: #3.01 mentionpositive
#3
“Ivanti Neurons for ITSM / ESM (incl.”
Rank: #4.01 mentionpositive
#4
“Freshworks Freshservice **Position in market** Cloud-native ITSM/ESM platform with strong SMB and midmarket traction.”
Rank: #5.01 mentionpositive
#5
Rank: #6.01 mentionpositive

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