OpenAI: GPT-4o-mini GEO Ranking for Enterprise Service Management

“**BMC Helix** - **Strengths:** - Strong AI and machine learning capabilities for predictive analytics and automation. Larger enterprises may benefit from robust solutions like ServiceNow or BMC Helix, while smaller businesses might find value in more accessible options like Freshservice or Zoho Desk.”

“**Freshservice (by Freshworks)** - **Strengths:** - Intuitive user interface and easy setup, making it accessible for non-technical users. Larger enterprises may benefit from robust solutions like ServiceNow or BMC Helix, while smaller businesses might find value in more accessible options like Freshservice or Zoho Desk.”

“**Atlassian Jira Service Management** - **Strengths:** - Strong integration with other Atlassian products (e.”

“**Ivanti Service Manager** - **Strengths:** - Strong ITSM capabilities with growing ESM features.”

“**Zoho Desk** - **Strengths:** - Cost-effective solution with a wide range of features. Larger enterprises may benefit from robust solutions like ServiceNow or BMC Helix, while smaller businesses might find value in more accessible options like Freshservice or Zoho Desk.”