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Intercom AI Rankings

How Intercom ranks across AI models

Help Desk Software

Google: Gemini 2.5 Pro Preview 06-05

Rank: #6.0

1 mentionpositive

OpenAI: GPT-5.1

Rank: #8.0

1 mentionpositive

DeepSeek: DeepSeek V3

Rank: #9.0

1 mentionpositive

Google: Gemini 2.5 Flash

0 mentionspositive

Compare with Other Help Desk Software Products

Zendesk

Avg Rank: #1.01 model

Freshdesk

by Freshworks

Avg Rank: #2.58 models

ServiceNow

Avg Rank: #3.02 models

Salesforce Service Cloud

by Salesforce

Avg Rank: #4.09 models

HubSpot Service Hub

by HubSpot

Avg Rank: #4.69 models

Jira Service Management

by Atlassian

Avg Rank: #5.89 models

Live Chat Software

DeepSeek: DeepSeek V3

Rank: #1.0

1 mentionpositive

Meta: Llama 3.3 70B Instruct

Rank: #1.0

1 mentionpositive

Google: Gemini 2.5 Flash

Rank: #2.0

1 mentionpositive

Compare with Other Live Chat Software Products

Fin AI bot

by Fin AI

Avg Rank: #1.01 model

Zendesk Chat

by Zendesk

Avg Rank: #1.86 models

Zendesk Messaging

by Zendesk

Avg Rank: #2.01 model

LiveChat

by LiveChat, Inc.

Avg Rank: #3.86 models

HubSpot Service Hub

by HubSpot

Avg Rank: #5.01 model

Drift

Avg Rank: #5.03 models

Conversational AI

Z.AI: GLM 4.7

Rank: #8.0

1 mentionpositive

Compare with Other Conversational AI Products

Contact Center AI (CCAI)

by Google

Avg Rank: #1.02 models

Contact Center AI

by Google

Avg Rank: #1.02 models

Copilot

by Microsoft

Avg Rank: #1.01 model

Dialogflow CX

by Google

Avg Rank: #1.01 model

Google Dialogflow

by Google

Avg Rank: #1.01 model

Vertex AI

by Google

Avg Rank: #1.03 models

Customer Service Software

anthropic/claude-opus-4.5

Rank: #8.0

1 mentionpositive

Compare with Other Customer Service Software Products

Salesforce Service Cloud

by Salesforce

Avg Rank: #1.310 models

Zendesk

Avg Rank: #2.02 models

ServiceNow Customer Service Management (CSM)

by ServiceNow

Avg Rank: #3.01 model

Freshdesk

by Freshworks

Avg Rank: #3.79 models

Microsoft Dynamics 365

by Microsoft

Avg Rank: #4.01 model

Microsoft Dynamics 365 Customer Service

by Microsoft

Avg Rank: #4.27 models