Anthropic: Claude Sonnet 4.5 GEO Ranking for Experience Research Platforms

“Comprehensive enterprise-grade platform, AI-powered insights”

“Extensive participant network, rapid video-based feedback”

“Powerful omnichannel feedback, AI/ML for predictive analytics”

“Highly accessible, intuitive interface, flexible pricing”

“**SurveyMonkey (including GetFeedback)** **Key Strengths:** - Highly accessible with intuitive interface - Flexible pricing including free tier - Large template library and question bank - Quick deployment and ease of use - Good integration ecosystem - GetFeedback acquisition strengthened CX capabilities **Key Weaknesses:** - Less sophisticated analytics compared to enterprise platforms - Limite”

“Excellent behavioral analytics (heatmaps, session recordings)”

“**Usabilla (now part of SurveyMonkey)** **Key Strengths:** - Specialized in in-the-moment feedback collection - Visual feedback tools for websites and apps - Good for continuous feedback programs - Reasonable pricing for mid-market - Easy integration with digital properties **Key Weaknesses:** - Integration into SurveyMonkey ecosystem creates some uncertainty - Less comprehensive than standalone”

“Competitive pricing, own panel + your participants”

“Excellent for remote moderated research, high-quality video”

“Specialized for prototype testing, integrates with design tools”