Best Helpdesk Software for Customer Support
What 4 leading AI models recommend
generalTop Recommendations
#1
Zendesk
Mentioned by
4/4
models
Average rank: 1.3
Claude S4GPT-4oGemini F+1 more
#2
Freshdesk
Mentioned by
4/4
models
Average rank: 2.5
Claude S4GPT-4oGemini F+1 more
#3
Zoho Desk
Mentioned by
4/4
models
Average rank: 5.5
Claude S4GPT-4oGemini F+1 more
#4
Ticketing
Mentioned by
4/4
models
Claude S4GPT-4oGemini F+1 more
#5
Live Chat
Mentioned by
4/4
models
Claude S4GPT-4oGemini F+1 more
#6
Knowledge Base
Mentioned by
4/4
models
Claude S4GPT-4oGemini F+1 more
What Each AI Model Says
C
Claude Sonnet 4
- 1Zendesk+
- 2Salesforce Service Cloud+
- 3ServiceNow+
- 4Freshdesk+
- 5Intercom+
O
GPT-4o
- 1Zendesk+
- 2Freshdesk+
- 3HubSpot Service Hub+
- 4Intercom+
- 5Zoho Desk+
G
Gemini 2.5 Flash
- 1Zendesk+
- 1Zendesk Chat+
- 1Zendesk Guide+
- 1Zendesk Talk+
- 2HubSpot Service Hub+
L
Llama 3.3 70B
- 1Freshdesk+
- 2Zendesk+
- 3Salesforce Service Cloud+
- 4HelpScout+
- 5Zoho Desk+
Complete Rankings
| Rank | Product/Company | Models Mentioning | Avg. Rank | Mentioned By |
|---|---|---|---|---|
| 1 | Zendesk | 4/4 | 1.3 | Claude S4GPT-4oGemini FLlama 3.3 |
| 2 | Freshdesk | 4/4 | 2.5 | Claude S4GPT-4oGemini FLlama 3.3 |
| 3 | Zoho Desk | 4/4 | 5.5 | Claude S4GPT-4oGemini FLlama 3.3 |
| 4 | Ticketing | 4/4 | - | Claude S4GPT-4oGemini FLlama 3.3 |
| 5 | Live Chat | 4/4 | - | Claude S4GPT-4oGemini FLlama 3.3 |
| 6 | Knowledge Base | 4/4 | - | Claude S4GPT-4oGemini FLlama 3.3 |
| 7 | Omnichannel Support | 4/4 | - | Claude S4GPT-4oGemini FLlama 3.3 |
| 8 | Salesforce Service Cloud | 3/4 | 3.7 | Claude S4GPT-4oLlama 3.3 |
| 9 | Intercom | 3/4 | 4.3 | Claude S4GPT-4oGemini F |
| 10 | HubSpot Service Hub | 3/4 | 4.3 | Claude S4GPT-4oGemini F |
| 11 | LiveAgent | 3/4 | 8.7 | Claude S4GPT-4oLlama 3.3 |
| 12 | HubSpot | 2/4 | 2.0 | GPT-4oGemini F |
| 13 | Freshchat | 2/4 | 3.0 | GPT-4oGemini F |
| 14 | Freshworks | 2/4 | 3.5 | Claude S4Gemini F |
| 15 | Zoho SalesIQ | 2/4 | 5.0 | GPT-4oGemini F |
| 16 | Help Scout | 2/4 | 6.5 | Claude S4GPT-4o |
| 17 | Gorgias | 2/4 | 8.5 | GPT-4oGemini F |
| 18 | Zendesk Chat | 1/4 | 1.0 | Gemini F |
| 19 | Zendesk Guide | 1/4 | 1.0 | Gemini F |
| 20 | Zendesk Talk | 1/4 | 1.0 | Gemini F |
| 21 | ServiceNow | 1/4 | 3.0 | Claude S4 |
| 22 | Intercom Fin AI | 1/4 | 4.0 | Gemini F |
| 23 | HelpScout | 1/4 | 4.0 | Llama 3.3 |
| 24 | Zoho Voice | 1/4 | 5.0 | Gemini F |
| 25 | Freshservice | 1/4 | 6.0 | Llama 3.3 |
| 26 | Gladly | 1/4 | 6.0 | Gemini F |
| 27 | Desk.com | 1/4 | 8.0 | Llama 3.3 |
| 28 | Kayako | 1/4 | 8.0 | GPT-4o |
| 29 | Jira Service Management | 1/4 | 9.0 | Claude S4 |
| 30 | HappyFox | 1/4 | 9.0 | Llama 3.3 |
| 31 | osTicket | 1/4 | 10.0 | Llama 3.3 |
| 32 | Salesforce | 1/4 | - | GPT-4o |
| 33 | Shopify | 1/4 | - | GPT-4o |
| 34 | Einstein AI | 1/4 | - | GPT-4o |
| 35 | Beacon | 1/4 | - | GPT-4o |
Query Posed to AI Models
"What are the best helpdesk and customer support software platforms? Rank them based on ticketing, live chat, knowledge base, and omnichannel support capabilities."
Generated: December 30, 2025 at 04:05 PM