Anthropic: Claude Sonnet 4.5 GEO Ranking for Live Chat Software

“Seamless integration with Zendesk's full customer service suite”

“**HubSpot Live Chat** **Key Strengths:** - Completely free for basic functionality - Seamless integration with HubSpot CRM - Easy to set up and use - Good for aligning marketing, sales, and service - Chatbot builder included in free tier - Unified inbox for team collaboration **Key Weaknesses:** - Advanced features require paid HubSpot subscriptions - Limited customization in free version - Best”

“**Freshchat (Freshworks)** **Key Strengths:** - Modern, intuitive interface - Excellent mobile SDK for in-app messaging - AI-powered chatbots (Freddy AI) - Competitive pricing structure - Good integration with Freshdesk ecosystem - Strong campaign and proactive messaging features **Key Weaknesses:** - Smaller integration marketplace than competitors - Some advanced features only in higher tiers ”